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GET YOUR FAQ'S STRAIGHT
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How far in advance should I book?As far in advance as possible. Purely because it gives us more time to plan, it gives you more time to budget, and also my diary fills up really fast! As a guide I would say a minimum of 1 month notice is needed for bigger installs (ideally 3 months+) and a minimum of 1 week notice for collect & go garlands / stacks.
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How do I book?You can contact me in a few different ways... Fill in my booking form on the 'let's chat' page. Email me at hello@adornandco.co.uk or you can slide in my DM's on instagram!
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Do you require a deposit?I do indeed! For bookings more than 1 month away, a 50% deposit is required to secure the date in my diary. For bookings less than 1 month away, full payment is required when booking. For bookings over £1000 the deposit amount increases to 70%.
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Which areas do you cover?I'm based in Norwich, UK. The majority of my bookings are local and I cover the first 15miles for free. Anywhere over 15 miles from NR7 will incur a travel charge. (I know what they say about people from Norfolk never leaving the county...well that's not me!) I LOVE to travel, so if you're in London, Edinburgh, Paris or Hawaii and need my extra-AF party styling in your life - as long as you're willing to cover my travel expenses then count me in!
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I want more than an install, can you style my whole event?Absolutely! I love having the opportunity to let out my inner 'Monica' and curate every single little detail of an event (Full service event design includes multiple backdrops, coordination of other suppliers, theme & concept creation) Let me know what you're dreaming of and as long as there is enough time, the date in my diary is available, and your budget is sufficient - then i'm there!
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How do collect&go garlands work?If your budget is more modest, but you don't want to risk another balloon kit from amazon then a collect&go is perfect for you! Place your order at least 1 week in advance and I'll do all the hard work, curating the colours, inflating and assembling the garland... All you need to do is collect! Balloon number stacks are freestanding, so can be placed wherever you like. Garlands are provided with attachment loops and wall hooks so that you can hang them in your home or venue! Easy peasy.
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I don't want the usual colours and theme for my event! Help?!My favourite!!! I spend an obscene amount of time each week on pinterest, searching for new, weird and wonderful ideas! I've got you covered!
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What balloons do you use?I use a mixture of professional brands from UK suppliers. They are all natural rubber/latex and biodegradable. I like to recycle where possible, so If ever my clients decide not to keep their balloons after an event, I'll happily take them home and practice different set-up styles.
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Is there a minimum spend?Not for bookings mon-fri ! There is a minimum spend of £250 for bookings on Saturdays and Sundays.
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Can you setup at my venue the day before the event?As long as you have spoken to your venue and they are happy for me to rock up with my kit a day early, then no problem!
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How long do the balloons last?It really depends where they are being kept... If the balloons are inside and kept away from radiators and windows then they can easily last over 1 month+ if looked after according to my balloon care guide (given out with each install). However if the installation is outside, then not very long at all, probably 2 days maximum before they start to weather. It's good to remember though, that balloons are fragile and even with good care, they can still occasionally pop without warning!
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Can you send me a mock-up of what the set-up will look like?I love a mock-up, they're so good to help visualise your day! They can take a couple of hours to make, so i'm more than happy to send you one once your date is secured with a deposit.
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I bought balloons online, can you use them instead?Nope! Having tried cheaper amazon/etsy balloons to practice when I was first starting out, I know first hand that the quality is usually below par. To create the extra-AF style that you see on pinterest and instagram, it requires professional quality balloons. Also, my insurance only covers me to use my own products.
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Do I get to keep everything after the event?If you have enough room in your car, then fill you boot! (literally). Only with balloons though... My mdf backdrop boards, neon lights, florals and easels etc are for hire only.
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I have no idea what I want, can you help?All I need to know is your budget and get an idea of space - and then I can make suggestions about which set-up would be best!
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